Wow. Here's a gander at the other side. Some are funny, some you can see where a customer isn't treated right, and some are just bizarre.
My favorite so far:
Caller: “I need to exchange this movie. It’s the wrong one.”
Me: “Which movie were you looking for?”
Caller: “Big Momma’s House.”
Me: “Um, what does it say on the case?”
Caller: “Big Momma’s House.”
Me: “What does it say on the video cassette itself?”
Caller: “Big Momma’s House.”
Me: “I’m thinking you have Big Momma’s House there, Ma’am.”
Caller: “But…”
Me: “Yes?”
Caller: “But… there’s white people in it.”
Me: “There are a few of us about, ma’am. We do sneak into the odd movie here and there.”
Caller: *click*
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